Privacy Policy

1. Introduction

Thank you for visiting the TIPVIEW Trading Platform ("TIPVIEW"). By visiting, accessing, or using TIPVIEW and related application interfaces or mobile applications ("Site"), you agree to the policies and practices of our Privacy Policy ("Privacy Policy"). Please read this Privacy Policy carefully. This Privacy Policy explains how TIPVIEW uses your Personal Data (defined below) as it provides access and utility through its digital asset trading platform via software, API (Application Programming Interface), technology, products, and/or features ("Services"). To provide services to you, comply with the laws of the countries in which we operate, and improve our services, we must collect and maintain personal information about you. In principle, we never disclose personal information about customers to non-affiliated third parties except as described below. We may update this Privacy Policy at any time by posting a revised version on this Site.

2. Data We Collect

TIPVIEW collects, processes, and stores personal data collected from users where they use the Service or have consented. This personal data may include:

- ID: TIPVIEW account (email)/password, TIPVIEW nickname
- Financial Information: Bank account information, primary payment card account number (PAN), transaction data, and/or tax identification information
- Access Information: Information about service use such as the user's IP and time (timestamp).
- Message Content: Feedback, email, SMS, app ratings, comments.
- Application Activity: Browser and tab records, search history, installed apps, running apps, crash logs, user-generated content, favorites, mouse movement, scroll position, key events, touch events
- Device Information: Carrier, brand, software version, model name, manufacturer, system language, OS version, locale, fingerprint, build ID, baseband version, SIM country, SIM serial number, battery status, network, OAID, IMEI, GUID, MAC address, Android ID, SSID, Advertising ID, and gyroscope/accelerometer data
- Communications: Survey responses, information provided to our support team or user research team.
- Audio, electronic, visual, and similar information such as call and video recordings.

We may collect information you provide during the TIPVIEW onboarding process, which may be completed, incomplete, or abandoned. We provide services to residents of certain regions and collect, store, and process your personal information in accordance with the provisions of your local data protection laws, such as the General Data Protection Regulation (GDPR).

Additionally, we may collect the following personal information to comply with applicable anti-money laundering laws and regulations:

- Email address
- Mobile phone number
- Full legal name (including former names and names in local language)
- Nationality
- Passport number or government-issued ID number
- Date of birth ("DOB")
- Proof of identity (passport, driver's license, government-issued ID, etc.)
- Residential address
- Proof of residence
- Additional personal information or documents at the discretion of the compliance team

3. Rights Regarding Personal Data

As described below, under applicable law you have several rights related to the protection of your privacy and personal data. You have the right to request access to, correction, and deletion of personal data, and the right to request data portability. You may also object to our processing of personal data or request that we restrict processing in certain cases. Furthermore, if you consent to our processing of your personal data for specified purposes, you may withdraw your consent at any time. To exercise the rights described below, please contact our Data Protection Officer via email at dataprotect@TIPVIEW.com. These rights may be limited in some circumstances (for example, where we are required by relevant law or AML compliance practices to process your personal data).

- Right of access: You have the right to receive confirmation that personal information has been processed and to obtain a copy of the personal information and certain information related to its processing.

- Right to rectify: You can request correction of inaccurate personal data and can also add to it. You can also change the personal data in your account at any time.

- Right to delete: In some cases, personal information can be deleted.

- Right to object: You can object to the processing of personal data for reasons related to your specific situation. For example, you have the right to object where we rely on legitimate interests or where we process your personal data for direct marketing purposes.

- Right to restrict processing: You have the right to temporarily restrict the processing of your personal data by us in certain cases. We may continue to process your personal information where it is necessary for the defense of legal claims or for other reasons permitted by applicable law.

- Right to portability: In some cases, you can request to receive the personal data you provided in a structured, commonly used, and machine-readable format, or request that we transmit the personal data directly to another data controller where possible.

- Right to withdraw consent: You have the right to withdraw consent at any time for processing that requires consent. Exercising this right does not affect the lawfulness of processing based on consent before its withdrawal.

Exercising your rights above may affect the form and content of the services we provide to you, and in some cases, it may mean that we cannot continue providing services to you and may need to terminate the agreement you have with us.

We may charge a reasonable fee for processing and handling requests to access personal data. If we decide to charge a fee, we will provide a written estimate of the fee to be charged. We are not required to respond to or process access requests unless you agree to pay the fee.

4. Collection of Personal Data

Most of the personal information we collect is provided directly by you. We collect and process your information when:

(a) You register online, log in, or access TIPVIEW or use TIPVIEW Services
(b) You voluntarily complete a user survey or provide feedback via email or other channels
(c) Cookies may be created through your browser or software when you use or browse web pages or clients.
(d) Other self-collection situations mentioned in this Agreement

We may also obtain information from public channels or third-party channels, such as advertising and market research partners. This includes updating or supplementing other information collected about you.

5. Use of Personal Data

Personal data can be used in the following ways:

(a) Compliance with laws
Since most of our services are subject to laws and regulations, we must collect, use, and store your personal data in specific ways. For example, TIPVIEW must verify and confirm that customers using our services comply with cross-jurisdictional anti-money laundering laws. This includes collecting and storing photos of IDs. If you do not provide personal information required by law, we must close your account.

(b) Applying terms of this Agreement
We actively monitor, investigate, prevent, and mitigate potential prohibited or illegal activities, enforce agreements with third parties, and prevent and inspect violations of this Agreement. Additionally, we may need to charge fees for using our services. We collect information about your account use and closely monitor interactions with our services. Any personal information collected about you can be used for these purposes.

(c) Detection and prevention of fraud and/or loss of funds
We process your personal information to detect, prevent, and reduce fraud and abuse of our services and to protect your account security.

(d) Provision of services
Access to personal information is required to provide services. For example, when you want to use OTC services on our platform, we may require specific information such as identity verification, contact information, and payment information, and without such information, we cannot provide the service. Third parties such as identity verification service providers may also collect your personal information when providing identity verification and/or fraud prevention services.

(e) Providing service communications
We send administrative or account-related information to inform you of the latest information about our services, notify you of relevant security issues or updates, or provide other trade-related information. Without these communications, you may not be aware of important developments related to your account, which may affect your use of our services. You cannot opt out of receiving important service communications, such as emails or text messages sent for legal or security purposes.

(f) Providing customer service
We will access personal information when you contact us for problem resolution. We cannot respond to your requests, and if we do not process your personal information, you can use the service without interruption.

(g) Ensuring network and information security
We process your personal information to improve security, monitor and verify your identity and access to our services, prevent spam or other malicious software or security risks, and comply with applicable security laws and regulations. It is especially important to obtain timely and accurate information about how you use our services. If we do not process personal information, we cannot ensure the security of the service.

(h) For research and development
We will access your personal information to better understand how you use and interact with our services. We will also use this information to customize and improve the content and layout of our services as well as develop additional services. If we do not process personal information, you may not be able to continue enjoying the service.

(i) Enhancing experience
We will access your personal information to provide a personalized experience and meet your needs. For example, we may access certain personal information stored by third parties. If you do not process personal information, we may not be able to guarantee that you can continue to enjoy some or all of our services.

(j) Facilitating corporate acquisitions, mergers, or transactions
We may access all information about your account and use of our services in the event of corporate acquisitions, mergers, or other corporate transactions. If you do not want personal information processed for these purposes, you can choose to close your account.

(k) Participating in marketing activities
We may send marketing communications (such as emails or text messages) to inform you about events or partner activities, provide targeted marketing, and offer promotional deals. Our marketing strategy is based on your advertising and marketing preferences and is applied as permitted by applicable law. If you do not wish to receive marketing information, please submit a request to our personal data protection officer at dataprotect@TIPVIEW.com.

(l) For other purposes
We may disclose your personal information for any purpose to which you have consented.

Notwithstanding the above, we may also share your personal information with the individuals or companies below in the circumstances specified below.

(a) Affiliates:
Personal information we process and collect may be transferred between TIPVIEW companies as a normal part of conducting business and providing our services to you.

(b) Third-party service providers:
We employ other companies and individuals to perform functions on our behalf. Examples include data analysis, providing marketing support, payment processing, content delivery, credit risk assessment and management, coding and development of TIPVIEW-related mobile and/or other forms of portable applications (including the TIPVIEW application on Google Play - Developer Name: TIPVIEW; Developer ID: 7724732378084052863). These third-party service providers have access only to personal information needed to perform their functions and may not use it for other purposes. Additionally, they must process personal information in accordance with our contractual agreements and only where permitted by applicable data protection laws.

(c) Legal authorities:
We may be required by law or a court to disclose specific information about you or any agreement related to you to relevant regulatory, law enforcement, and/or other competent authorities. We will disclose information about you to legal authorities to the extent mandatory by law. We may also need to share your information to enforce or apply legal rights or prevent fraud.

(d) Business transfers:
As we continue to develop our business, we may sell or buy other businesses or services. In such transactions, user information is generally one of the transferred business assets but is subject to promises made in pre-existing privacy notices (unless, of course, the user consents otherwise). Also, in the unlikely event that TIPVIEW or substantially all of its assets are acquired by a third party, user information will be one of the transferred assets.

(e) TIPVIEW and other protections:
We release account and other personal information when we believe release is appropriate to comply with the law or our regulatory obligations; enforce or apply our user agreement and other agreements; or protect the rights, property, or safety of TIPVIEW, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

TIPVIEW does not provide, sell, rent, or trade your personal information unless we obtain your prior consent. If a third party and TIPVIEW (including our affiliates) provide services to you individually or jointly, and they have access to that information after service termination, it will be refused if it includes all previously accessible information. TIPVIEW also does not allow any third party to collect, compile, sell, or distribute your personal information. If a TIPVIEW user engages in such activities, TIPVIEW reserves the right to immediately terminate the service agreement with the user upon discovery.

You are not authorized to use the service unless you are a natural person with full capacity for civil rights and civil acts. Hereafter, TIPVIEW hopes you do not provide your personal information.

6. Information Storage

Information and materials we collect are stored on the servers of TIPVIEW and/or its affiliates and may be transferred to countries, regions, or places other than the country where TIPVIEW collected the information and materials, and may be visited, stored, and displayed in countries other than the country of origin. By submitting personal data, you agree to this transfer, storage, and/or processing. For more details on transfers outside the EU, personal data, and/or information related to users located in the EU, see the "Additional Provisions for EU Users Only" section.

7. Cookies

Cookie Installation. When you visit the platform, the platform uses Google statistics through cookies to record the performance of the platform and confirm the effectiveness of online advertising. A cookie is a small amount of data sent to your browser and stored on your computer's hard drive. Cookies can only be sent to your computer's hard drive if you use a computer to access the platform.

Function of Cookies. Cookies are frequently used to record users' habits and preferences when visitors browse various items on the platform. Cookies collect anonymous aggregate statistics that do not include personal data. Cookies cannot be used to retrieve data from hard drives, email addresses, or personal data and can recognize web browsers on the platform's or service provider's system and capture and remember information.

Disabling Cookies. Most browsers are preset to accept cookies, and you can choose to set your web browser to refuse cookies or to display a notification when cookies are installed. If you disable cookies, you may not be able to start or use certain features of the platform. However, if you choose to refuse cookies, you may not be able to log in to or use our platform services or features that rely on those cookies. This paragraph applies to all relevant information obtained through cookies prescribed by TIPVIEW.

8. Information Security

Since accounts are secure and protected, please keep your account and password information properly. By storing backups on other servers and encrypting user passwords, we ensure that your information is not lost, misused, or altered. Please note that despite the aforementioned security measures, there are no 'perfect security measures' in the information network. When using our platform services for online transactions, you inevitably disclose personal information such as contact info or mailing addresses to counterparties or other potential counterparties. Please protect your personal information and provide it to others only when necessary. If you discover that your personal information, especially your account and password, has been leaked, please contact our customer service immediately so that appropriate measures can be taken.

We store personal information in accordance with personal data protection laws and/or other relevant laws. That is, we will destroy or anonymize your personal data if we reasonably determine that (i) the purpose for which the personal data was collected is no longer served by the retention of such personal data, (ii) retention is no longer necessary for legal or business purposes, and (iii) we reasonably determine that other legitimate interests are no longer guaranteed by the retention of such personal information. If you do not use our services, we may continue to store, use, and/or disclose your personal information in accordance with this Privacy Policy and our obligations under personal data protection laws and/or other relevant laws.

9. Account Deletion

You can delete your TIPVIEW account at any time, and the consequences of account deletion are as follows:

(a) You will lose all digital assets and data contained in this account.
(b) Personal information, transaction records, business data, and historical information under the account cannot be recovered.
(c) You cannot use this account to log in to TIPVIEW services.

Deleting an account does not exempt or mitigate all account operations and responsibilities prior to account deletion. All records and information related to the account will be deleted. However, we may retain certain information about your account in accordance with applicable laws and regulations.